Home :: Customer Service :: Frequently Asked Questions

Frequently Asked Questions

  1. How can I contact you?
  2. What is your Return Policy?
  3. How do you ship?
  4. Do you ship Internationally?
  5. Can you find a specific Olive Oil for me?
  6. What credit cards do you accept?
  7. Do you offer Volume Discounts?

Answers...

  1. How can I contact you?

    Please contact us by phone at 1-866-Olio2Go (1-866-654-6246) or email at customerservice@olio2go.com.

    Back to Top

  2. What is your Return Policy?


    We take great care of Italy's Finest Olive Oil to make sure that our products arrive in the best condition.

    If for any reason you are not 100 percent satisfied with any Olio2go product please contact our customer service department by phone or email within 14 days of receipt. We will gladly issue a credit or replace the product.

    Please contact us by phone at 1-866-olio2go (1-866-654-6246) or email at customerservice@olio2go.com

    Back to Top

  3. How do you ship?

    We ship by UPS and our standard shipping options are UPS Ground, 2nd Day Air, and UPS Overnight.

    We ship from Fairfax, Virginia, and our coast-to-coast shipments are generally delivered in seven calendar days.

    Back to Top

  4. Do you ship Internationally?

    We will ship to Canada if requested. Additional fees for Customs will apply.

    Back to Top

  5. Can you find a specific Olive Oil for me?

    We love to hear the stories of your trips to Italy and we will consider adding your requested oil to our store. Our customers make great recommendations. Sometimes, we are unable to add the olive oil you've requested and we will make recommendations of oils from the same region and olive varieties.

    Back to Top

  6. What credit cards do you accept?

    We accept Visa, MasterCard, and American Express.

    Back to Top

  7. Do you offer Volume Discounts?

    We offer a 10% case discount on six (6) of any one item (SKU). If the shopping cart does not let you put six in the cart, we may be low on stock. Please send us an email and we will let you know how soon a full case will be available.

    This is a a great way to get the best value on the olive oil you love most.

    Back to Top