Privacy Policy

Effective Date: 9 April 2024

We at Olio2go, LLC (“Olio2go,” “we,” “us,” or “our”) respect your privacy and are committed to protecting the information you provide to us.

This Privacy Policy (“Policy”) sets out how we collect, use, and share your personal information and the basis on which we process your personal information. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By accessing and using our website at (the “Site”), you acknowledge you have read and understand the terms of this Policy. If you do not agree to the terms of this Policy, please do not continue to use our Site. By providing your Personal Information, you agree to allow Olio2go to transfer, store or process your Personal Information.

What types of information do we collect from you?

“Personal Information” is any information that identifies, relates to, describes, or is reasonably capable of being associated with or could be linked directly or indirectly with a person. We collect Personal Information about our customers so that we can better serve you. This includes, for example, your first and last name, email address, phone number, physical address, username and log in credentials.

We collect but have no visibility to your payment card information, and we do not store such information. Our third party service provider, Shopify, stores your payment information for payment and order fulfillment purposes.

We may collect technical information about your device, such as the browser type and version, your internet protocol (IP) address, the operating system of your device, your access times, location, time zone setting, and click stream data.

How We Collect Your Information

We collect information through our Site directly from you as you voluntarily provide such information when you interact with our Site. We may collect Personal Information from you in the following ways:

  • Information that you provide by filling out forms on the Site. This includes information provided when requesting further services. We may also ask you for information when you report a problem with our Site.
  • If you communicate with us, for example through our Chat and Contact Us features, we may keep a record of that correspondence.
  • We may also ask you to complete surveys and offer contests, although you do not have to respond to them.
  • Details of any transactions you carry out through our website and of the fulfilment of your requests.
  • Details of your visits to our website (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or to fulfill your orders within the Site.)

We also automatically collect information as to how our visitors were directed to and how they navigate around our Site. This information helps us understand how visitors to our Site use our services, so that we can improve our Site.

We also may use tracking technologies such as cookies to collect data about your computer and your use of our Site. We will treat this data as Personal Information only where the data, or the information it is associated with, can be individually identified to you.

Cookies are small text files placed on your device that uniquely identify your device and which a website can transfer to a consumer’s device to keep records of his or her visit to a website. We, or our third parties service providers (for e.g. Google), may use session cookies or persistent cookies. Session cookies only last for the specific duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device until you delete them or they expire. Both types of cookies enhance user experience by recalling your use of the Internet and our Site (for e.g., your shopping cart).

There are several ways to manage cookies.

  • You can control the use of cookies at the browser level, by instructing your browser to accept cookies, disabling cookies or notifying you when receiving a new cookie. Please note that if you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.
  • The Network Advertising Initiative also offers a means to opt-out of a number of advertising cookies. Please visit to learn more. Note that opting-out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted-out will no longer deliver ads tailored to your preferences and usage patterns.

We use Google Analytics, a web analytics service from Google Inc. ("Google"), on our Site. Google Analytics uses cookies and information generated by the cookies (including your abbreviated IP address) is transmitted to and stored at a Google server in the United States. Google uses this information to assess your use of our Site, to compile activity reports, and to provide more services connected with the use of our Site. It is possible that Google may transmit this information to third parties if required by law, or if third parties process this information on behalf of Google.

How We Use Your Information

We may use your Personal Information for our business purposes, such as:

  • To carry out our obligations arising from any contracts you entered into with us;
  • To respond to your requests for information, products, and services;
  • To provide you with information about our products and services;
  • To provide you with marketing communications, including information and offers for services that may be of interests to you;
  • To allow you to participate in interactive features of our service;
  • To contact you by email, post, or telephone;
  • To notify you about changes to our service; and/or
  • To use analytics tools, such as Google Analytics, to better understand how visitors access our Site and provide a better overall user experience.
  • For other business and operating purposes, such as website administration, product development, contract management, fulfillment, analytics, fraud prevention, corporate governance, reporting, and legal compliance.

How We May Disclose Your Personal Information

Olio2go will share your Personal Information only in compliance with applicable laws and regulations. We may use your Personal Information in the following ways:

  • To respond to your inquiries about our products and services, we may share your contact information with other entities, such as our distributors, suppliers, or shipping companies.
  • We may share your Personal Information with our service providers, who are bound by law or contract to protect your Personal Information and only use it in accordance with our instructions or the agreements we have signed. For example, we may share Personal Information with vendors who provide hosting services, data processing, payment processing, fulfillment services or marketing services for us.
  • We may also disclose Personal Information in the event there is a sale or transfer of business assets, or to investigate legal issues, enforce our rights, protect our property, or protect the rights, property or safety of others, or compliance and corporate governance functions.
  • We may also disclose Personal Information when requested under legal process or otherwise required by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate.
  • We also reserve the right to share Personal Information about you when we believe this to be appropriate to comply with the law or in cooperation with legal authorities; to enforce the Terms of Use governing use of this Site; or to protect the rights, property, safety, or other interests of Olio2go and its customers.
  • We reserve the right to use non-personally identifiable information at our sole discretion.


We use reasonable technical and organizational security measures to ensure the security of your Personal Information. Personal Information that we collect and information contained in the Olio2go database is stored on our secure servers and on the cloud. Such information is only accessible by authorized personnel and service providers who need access to perform their duties. We implement procedures and security features such as strict password standards and two-factor authentication to try to prevent unauthorized access.

While we take appropriate, commercially reasonable steps necessary to ensure that your data is treated securely and in accordance with this Policy, it is important to recognize that the transmission of information via the Internet is never completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our website. Any transmission is done at your own risk. By using the Site or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Site. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Transfer Of Your Personal Data

Olio2go is a corporation located in the United States. Your information, including Personal Data, is processed at our operating offices and in any other places where our service providers are located. It means that this information may be transferred to — and maintained on — computers located outside of your country and where the data protection laws may differ than those from your jurisdiction. We take reasonably necessary steps to ensure that your Personal Information is treated securely and in accordance with this Policy.

If you are located outside of the United States, such as the European Economic Area or the United Kingdom, be aware that Personal Information that is collected may be transferred to the United States, which is not subject to an adequacy decision by the European Commission or the UK Information Commissioner’s Office. By providing us with your Personal Information, you knowingly transfer such data.

Collection and Use of Information from Children

Our Site is not intended for children. We do not knowingly collect Personal Information from children, and none of the features of our Site is designed to attract children. In the event that we learn that a person under the age of 13 has provided Personal Information to us, we will delete such Personal Information as soon as possible.

We do not sell Personal Information, including those of children under age 13.

Your Privacy Rights

You have the right to opt out of or ask us not to process your Personal Information for marketing purposes. You can exercise your right to prevent such processing by clicking the “unsubscribe” link in the email you receive, or by contacting us at We will process your request as soon as possible in accordance with applicable law, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe request is processed. Additionally, we may send you information regarding our Site, such as information about changes to our policies and other notices and disclosures required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature, rather than promotional.

Changing or Updating Your Information

We encourage our visitors to keep their information up to date. We are ready to assist you in checking or changing your personal information. Please contact us at and use the subject line “Updating my information.” We will respond to you within a reasonable time.

Third Party Links

Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note we do not review, control or monitor the practices, information or materials on any other websites, and are not responsible or liable for the communications, information, content or materials from or the practices and policies (including without limitation privacy or data collection practices or policies) of any of those sites. These websites have their own privacy policies. Please check these policies before you submit any Personal Information to these websites.

How We Respond To Do-Not-Track Signals

Olio2go retains your Personal Information for as long as necessary for the purposes for which it was collected. In certain instances, we may keep it longer:

  • for as long as necessary to comply with any legal requirement;
  • for backup and disaster recovery purposes;
  • for as long as necessary to protect our legal interests or otherwise pursue our legal rights and remedies;
  • for data that has been aggregated or otherwise rendered anonymous in such a manner that you are no longer identifiable, we reserve the right to retain such data indefinitely.

Business Transfer

In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, we retain the right to transfer your Personal Information to the successor business. The new business would retain the right to use your Personal Information according to the terms of this Policy as well as to any changes to this Policy as instituted by the new business.

Changes To Our Privacy Policy

We reserve the right to change this Policy. When we do, we will also revise the “Effective Date” at the top of this Policy. Any changes we may make to this Policy will be effective upon being posted on this page. We encourage you to periodically review this Policy to keep up to date on how we are handling your Personal Information.


Questions, comments and requests regarding this Policy are welcomed and should be directed to us:
8304 Hilltop Road
Fairfax, VA 22031
1-866-olio2go (1-866-654-6246) or 703-876-4666

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